اسألنا

نموذج اتصال سريع

    _

    Do You Have Questions?

     Feel Free to Contact Us

    At Mohammed Khalaf Al Balawi Establishment, we provide clear answers to the most important questions about shipping and customs clearance to simplify procedures and save you time and effort. If you don’t find your answer, contact us, and we will assist you around the clock.

    Questions and Answers (Q&A)

    Frequently Asked Questions (FAQ)

    what is Customs Clearance

    Customs clearance is the process through which imported or exported shipments are reviewed and approved by customs authorities at international borders. It involves submitting required documents, assessing customs duties and taxes, and inspecting goods to ensure compliance with laws and regulations. This process authorizes the legal movement of goods across borders.

    What are the Required Documents for Customs Clearance in Saudi Arabia?

    The essential documents include: the commercial invoice, bill of lading, certificate of origin, packing list, delivery authorization from the shipping agent, quality or conformity certificates (depending on the type of goods), and the import or export license when required. Some goods (such as food, pharmaceuticals, electronics) require additional documents according to the relevant regulatory authority.

    How long does the customs clearance process take?

    The duration of customs clearance typically ranges from 24 to 72 hours if the paperwork is complete and the goods are not subject to inspection. However, the process may take longer in special cases or when there are exceptions related to the shipment. Delays are often caused by incomplete documentation or the need for additional permits.

    What are customs duties and how are they calculated?

    Customs duties are taxes imposed on imported goods. They are generally set at a rate of 5% on most goods (with some exceptions) and are calculated based on the CIF value of the goods (Cost, Insurance, and Freight). Additionally, a Value Added Tax (VAT) of 15% is applied. Some goods are exempt or have different duty rates according to the Saudi Customs Tariff system.

    What goods are prohibited or restricted in Saudi Arabia?

    A: The import of narcotics, unlicensed weapons, pornographic or Sharia-violating content, prohibited books, and certain food or chemical products without approval from the competent authorities is strictly prohibited. Restrictions may vary depending on the type of goods and the country of origin, so it is essential to check regulations before shipping.

    Q: What goods are exempt from customs duties?

    A: Exempt goods include medical equipment, educational supplies, books, certain devices for people with disabilities, and some raw materials that support local industry, in accordance with the regulations issued by Saudi Customs.

    Q: Can I rely on a customs clearance company without visiting the customs office myself?

    A: Yes. Many companies and individuals prefer to rely on licensed customs clearance firms, such as Mohammed Khalaf Al-Balawi Establishment in Riyadh, Jeddah, Dammam, and other cities. These firms handle all procedures on behalf of the client, ensuring speed and accuracy, saving time and effort, and avoiding common clearance mistakes.


    Q: What are the steps of customs clearance in Saudi Arabia?
    A:

    1. Shipment arrives at the customs port.

    2. Preparation and submission of all required documents.

    3. Filing the customs declaration electronically through the Fasah platform.

    4. Inspection of goods (if required).

    5. Payment of customs duties and taxes.

    6. Issuance of the delivery order and final transportation to the destination.

    Note: Specific steps may vary slightly depending on the type of shipment (land, sea, or air).

    Q: Can I track the status of my shipment during customs clearance?

    A: Yes. Mohammed Khalaf Al-Balawi Establishment provides a step-by-step shipment tracking service, allowing clients to monitor progress and contact the team at any time for updates or support.

    Q: Do customs clearance procedures vary depending on the type of goods?

    A: Yes. The procedures differ depending on the type of goods (such as vehicles, food, medicines, or electronic devices). Additional permits, conformity certificates, or special inspections from the relevant government authorities may be required.

     

    Q: What are the advantages of working with Mohammed Khalaf Al-Balawi Customs Clearance?
    • Extensive experience across all Saudi customs ports

    • Fast processing and accurate follow-up

    • Transparent pricing with no hidden surprises

    • A professional team that handles authorities on behalf of the client

    • Protection of goods and assurance of safe delivery

    • 24/7 customer support